Tags: customer service, e-mail, gmail, google mail, image rendering, marketingA few weeks ago, Gmail implemented some changes to their webmail environment that affects how images are displayed in FireFox, IE 8, Chrome, Safari and some mobile devices. As I’m still getting tons of emails with images not rendering properly, I wanted to pass this information along so you can ensure that images in your [...]
Have you ever been the victim of an overzealous customer service strategy? This happened to me over the weekend and it inspired me to share my thoughts on follow up and customer service. I’m not claiming to be a customer service expert, but I know what makes me buy and what turns me off to [...]
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